+968 95115554 
General
How do I wash them?
Use cold water and a mild, pH-neutral detergent. Gently swish — do not rub, scrub, or wring.
Can I machine wash?
No — hand wash only. Avoid machine wash and spinning.
What should I do for the first wash?
First wash in cold water separately. Add a small splash of mild white vinegar or salt to help set the dye if you wish
What are Ajrakh and Bandhani dyes made of?
They use natural vegetable and mineral dyes, traditional resist techniques, and hand-printed/tied processes — which means beautiful, living color that needs gentle care.
How do you support artisans?
We work directly with tailors in Mandvi, paying fair prices and prioritizing sustainable, slow-fashion practices. All our fabrics are directly sourced from villages across Kutch.
Payment Information
What payment methods do you accept?
Major credit/debit cards, PayPal, and other region-specific options at checkout.
What are your shipping fees?
Fees vary by destination and weight. Exact costs are calculated at checkout.
Order & Returns
Do you ship internationally?
Yes — we ship worldwide. Shipping options and rates appear at checkout.
What is your returns policy?
Returns accepted within 14 days of delivery for unworn, unwashed items with tags. Custom or made-to-order pieces are final sale unless faulty.
How can I track my order?
You’ll receive a tracking number by email once your order ships.
How do I request a custom order?
Whatsapp +968-95115554 with your idea, measurements, and any reference images. We’ll confirm feasibility, price, and lead time.
Can I change or cancel my order?
Contact neha@saltflatstitches.com ASAP. We can change or cancel orders only before they’re cut or shipped.
How long does an order take?
All pieces are made-to-order. Production starts after you place an order — typical lead time is 2–4 weeks (times may vary by design). You’ll receive shipping details and a tracking number once your order is dispatched.